GuildWell

Digital Payments and White Glove OTC Trading

For Institutional and Sophisticated Clients Only.

Cryptocurrency exchanges are not open to UK clients

Guildwell.com is the trading name of Guild Financial.
Guild Financial is a Canadian Money Service Business. FINTRAC Registration Number M22582474
1000 Innovation Drive Suite 230 Kanata ON K2K 3E7, CanadaContact Us At concierge@guildwell.com

Terms and Conditions

Below is a generic Terms and Conditions template for a website. Please note that this template should be adapted to fit the specific legal requirements of your jurisdiction and the specific nature of your website or service. It's highly recommended to consult with a legal professional to ensure compliance with local laws and regulations.Website Terms and Conditions of UseIntroductionWelcome to www.guildwell.com. By accessing www.guildwell.com, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.Disclaimer
The materials on www.guildwell.com’s website are provided "as is". www.guildwell.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Limitations
In no event shall www.guildwell.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on [Website Name]'s Internet site, even if [Website Name] or a [Website Name] authorized representative has been notified orally or in writing of the possibility of such damage.
Errors
The materials appearing on www.guildwell.com’s website could include technical, typographical, or photographic errors. www.guildwell.com does not warrant that any of the materials on its website are accurate, complete, or current. www.guildwell.com may make changes to the materials contained on its website at any time without notice.
Links
www.guildwell.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by www.guildwell.com of the site. Use of any such linked website is at the user's own risk.
Site Terms of Use Modifications
www.guildwell.com may revise these terms of use for its web site at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law
Any claim relating to www.guildwell.com's website shall be governed by the laws of Canada without regard to its conflict of law provisions.
Your Privacy
Please read our Privacy Policy.
Severability
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Contact Information
For any questions or concerns regarding these terms, please contact us at [Contact Information].

CLIENT PRIVACY POLICY

Scope
The privacy notice explains how Guild Financial (hereafter referred to as “GUILDWELL”) collects, uses, discloses, retains and secures your personal data as part of its business practices. The policy clearly articulates the legal justifications for the processing of your personal data and also lists your data subject rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). and the General Data Protection Regulation (“GDPR”).
Overview
GUILDWELL respects your privacy, and you are entitled to have your personal data processed in accordance with the DPL. The key principles GUILDWELL applies when processing your personal data are as follows:
Lawfulness: GUILDWELL will only collect personal data in a fair, lawful and transparent manner.
Data minimisation: GUILDWELL will limit the collection of personal data to what is directly relevant and necessary for the services provided.
Purpose limitation: GUILDWELL will only collect personal data for specified, explicit and legitimate purposes.
Accuracy: GUILDWELL will keep personal data accurate and up to date while there continues to be a client relationship, and in certain circumstances, after that relationship has ended.
Data security and protection: GUILDWELL will implement technical and organisational measures to ensure an appropriate level of data security and protection considering the sensitivity of the personal data. Such measures provide for the prevention of any unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to that data.
Access and rectification: GUILDWELL will process personal data in line with clients’ legal rights.
Retention limitation: GUILDWELL will retain personal data in a manner consistent with the applicable DPL and DPL Regulations and no longer than is necessary for the purposes for which it has been collected in accordance with its retention policy.
Protection for international transfers: GUILDWELL will ensure that if personal data is transferred, it is adequately protected.
What personal data does GUILDWELL collect?
GUILDWELL collects various personal data which may include the following (this list is not exhaustive):
name and address
date of birth
telephone number
email address
copy of passport photo/biographical data page
financial information included your method of payment such as check or wire transfer to GUILDWELL
How does GUILDWELL use the personal data it collects?GUILDWELL may use your personal data to (this list is not exhaustive):
respond to client inquiries
manage the client relationship
send invoices and collect payment for services rendered
conduct promotional activities
market services
handle complaints
manage client’s wallets
prevent fraud or other criminal activity
record health and safety details if there is an incident at the GUILDWELL office
When does GUILDWELL disclose your personal data?GUILDWELL may disclose your personal data in the following circumstances (this list is not exhaustive):if GUILDWELL uses a third-party service provider for marketing, marketing research or client relationship management
if a data subject requests that personal data be disclosed to a third party
if there is a legal request or criminal investigation
if it is required to seek legal advice from GUILDWELL legal counsel
any other circumstance where it may be required by law
International transfer of personal data
Your personal data is stored in Canada unless it is transferred to another country for contractual purposes. If at any time GUILDWELL transfers personal data outside of Canada it will ensure that there are adequate safeguards for the rights and freedoms of data subjects as required by the DPL.
The legal basis for processing your personal data
The DPL protection sets out some different reasons for which a company may process personal data, and GUILDWELL does so under the following legal conditions:
Consent
In specific situations, GUILDWELL may collect and process personal data with your consent.
Contractual obligations
In certain circumstances, GUILDWELL will need to process certain personal data to comply with contractual obligations for which we have been engaged.
Legal compliance
If the law requires, GUILDWELL may need to process your personal data.
Legitimate interest
In specific situations, GUILDWELL requires your personal data to pursue its legitimate interests in a way which might reasonably be expected as part of running its businesses and which does not materially impact your rights, freedom or interests.
For example, GUILDWELL may use an email address you have provided to send you information on our services.
How long does GUILDWELL retain your personal data?
GUILDWELL retains your personal data for as long as a client relationship exists, and the personal data is necessary to manage that relationship. When there is no longer a client relationship, GUILDWELL will retain certain types of personal data for varying periods depending on legal requirements and business needs. Personal data that is no longer needed will be destroyed. GUILDWELL will always hold your personal data for the least amount of time necessary in accordance with its retention policy. For specific retention periods, clients should contact us on compliance@guildwell.com.
How does GUILDWELL secure your personal data?
GUILDWELL employs appropriate technical and organizational measures to protect against unauthorized processing, accidental loss or destruction of, or damage to, your personal data in accordance with its Information Technology policies.
What rights do you have in respect to your personal data?
You have a right to be informed how your personal data is processed and this privacy notice fulfills GUILDWELL’s obligation in that respect. If you have further questions or concerns not addressed in this notice, you may contact us on compliance@guildwell.com.
You have a right to request access to your personal data, the right to request rectification/correction of your personal data, the right to request that processing of your personal data be stopped or restricted and the right to require GUILDWELL to cease processing your personal data for direct marketing purposes. If you wish to exercise any of these rights, you should contact us on compliance@guildwell.com
If you feel that your personal data has not been handled correctly, or you are not satisfied with GUILDWELL’s responses to any requests you have made regarding the use of your personal data, you have the right to complain to by contacting, The Office Of The Privacy Commisioner of Canada at 1-800-282-1376 (toll-free) or visiting their website at https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-business/